Thursday, October 4, 2012

Website Review - Jabong.com

Online Shopping has taken huge leaps in the past few years with innumerable websites mushrooming all over. From Clothes to Shoes to Make Up to Jewelry to Books, you name it and you get an e-shop at your service.
Jabong.com is one such great Indian website which provides you the privilege of shopping sitting in the comforts of your home. And what more, you get your product delivered to your door for no extra cost.

About Jabong.com:

Jabong.com is a young and vibrant company that aims to provide good quality branded products. 

Jabong.com caters to the fashion needs of men, women and kids across footwear, apparel, jewellery and accessories.

At Jabong.com we strive to achieve the highest level of “Customer Satisfaction” possible. Our cutting edge E-commerce platform, highly experienced buying team, agile warehouse systems and state of the art customer care centre provides customer with:

  • Broader selection of products
  • Superior buying experience
  • On-time delivery of products
  • Quick resolution of any concerns 



My Shopping Experience: I have been browsing and eyeing a few things at Jabong.com for quite sometime now but was skeptical about buying anything. This review request gave me an opportunity to finally plunge in and buy something. 
I was on my break from the internet and saw the voucher lying in my mail just a few hours before it expired. So I had to select and order in a hurry.
I found this Royal Blue Kurta from their Kurtas and Kurtis section of Women's clothing and the color had me. :P Here is a pic of the product as given on the website-



After signing up and filling in my shipping details, I placed an order for the about said kurta using the COD option which cost me Rs.39 extra (This extra charge does not apply if you use net banking or your credit/debit card). I received a confirmation call and email within 12 hours and once that was done, I was kept updated about the status of my order through text messages on my phone. I received my order in perfect condition the very next day (the standard time of delivery is by 2-5 days) in a sealed package neatly lined in bubble wrap. Bigger products come in a cardboard box but since my order was just one piece of garment, it came in a package. You can open and check your order immediately after it arrives to ensure everything is as you wanted. The kurta I received is exactly the same as displayed on the website. Here is the package and the product I received-



Please excuse the paint smears on my door,my room was freshly whitewashed. :P


I Loved: 
1) The huge collection of products under each category. The categories include Women's, Men's and Kids' Clothing  Shoes, Accessories, Bags, Home decor, Sports equipment, Jewelry, Toys , Beauty Products and more.
2) The layout of the website is extremely user friendly. All the products are tagged under several categories which makes sorting out the product you need from the millions of products available on the website extremely easy and time saving.
3) The introductory Rs.2000 gift vouchers provided for every new customer. Using this voucher, you can redeem a discount of Rs. 500 for every Rs.2000 spent shopping from Jabong.com.
4) They provide COD option of payment. So, you don't have to worry if you are not comfortable with net payment or using your debit/credit cards.
5) Great delivery service. They have their own courier service which makes the delivery of the products super-fast. I got my product delivered in less than 2 days. They deliver on Sundays as well!! How cool is that?

The only flaw that I could find with this website is in the make up section. Great brands like Lakme , Maybelline, Loreal and Lotus were missing. Those and some more could be added in that section.

Overall, I am really satisfied with my purchase and it was a good experience shopping from Jabong.com

50 comments:

  1. The charging for COD was bad. Flipkart is much better and would have not charged you for the same except for the cash you were supposed to pay. Nevertheless, glad that you could fit into the outfit you ordered :) .

    ReplyDelete
    Replies
    1. Most websites which offer clothing ,charge for COD. Flipkart doesn't have a clothing section. Plus you need to buy products of a minimum value to get free COD. Homeshop18 is way better in that regard. I was informed during the confirmation of my payment that COD charges are an extra Rs.39 and I had no issues with that, so its okay. :)
      And you can choose your size of clothing and check their chart if you are not sure about the measurements. The sizes are standardized :)

      Delete
  2. They have their own courier service?? That is really good! I've had trouble with crappy delivery earlier :-(. I love Jabong's footwear section but I'm a little wary of the sizing. Also, I'm kind of surprised they charge extra for COD, wonder what that is for. Your kurta looks lovely, please do an OOTD!!

    ReplyDelete
    Replies
    1. Yeah its so disappointing when the products don't reach in time. About the sizes, you can try checking their measurement chart which will give you the US,UK and European sizing parallels so that you can compare. Even I was a little surprised with the extra COD charges. Thanks, will do an OOTD post as soon as I get somebody to click pictures of me :P

      Delete
  3. As far as I remember, they never used to charge extra for COD 5 months back.....even Myntra is good and the price points are below Jabong

    ReplyDelete
    Replies
    1. Yep that COD charge was a little weird. And yes I noticed that the price range in Myntra, Yebhi and Zovi is much lower than Jabong.

      Delete
  4. Nice haul ... I found jabong good coz of their delivery and the collection of clothes. I am happy to pay 39 extra if i am getting quality product and right on time.

    ReplyDelete
    Replies
    1. The product did come in perfect condition...and super-fast :)

      Delete
  5. my love for jabong will always be. I love it to the core. good cool stuff.

    ReplyDelete
    Replies
    1. Their collection is really huge...a lot of stuff in each category :)

      Delete
  6. There are so many awesome things about jabong.com its amazing that you've managed to narrow it down to just a few key points.

    ReplyDelete
  7. Cute buy! Love the blue colour :)

    Sita & Radha xx
    http://buttonsapart.blogspot.co.uk/

    ReplyDelete
    Replies
    1. Hello there, Thanks for dropping in :)

      Delete
  8. Not sure of the charge for cod. Will they ship abroad if yes that would be great for me.
    Blue is my favourite color...

    And a good experience for you I believe...

    ReplyDelete
    Replies
    1. Am not sure about the shipping abroad part, you can check in their delivery terms. And yes, Blue is my fave color too :D

      Delete
  9. Wow! See, this is what I love about blogging: learning about new sites. This reminds me somewhat of Amazon, in the way they have such a large selection of items.

    I'm always interested to hear about Maybelline/Cover Girl/ L'Oreal in other countries. Are those brands expensive where you are?

    ReplyDelete
    Replies
    1. Hello Amber!!
      Great to see you back here.
      Cover Girl products are not available either on retail or from e-shops here in India, you need to buy them from foreign websites, which turns out to be pretty expensive (considering the shipping cost that you have to add to the product price). Maybelline is probably the cheapest brand available here and L'Oreal products aren't very expensive either.

      Delete
  10. Its not just the introductory coupons,jabong has a hell of a lot of other awesome discounts and coupon codes available online.

    ReplyDelete
  11. Jabong seems to have a huge collection of all brands,i love your blue kruti

    ReplyDelete
  12. great review, swarnali! you've put me in the mood for shopping. :D do post a picture of yours in the kurti, please. ;) :)

    ReplyDelete
    Replies
    1. Hehe...the sight of all those lovely stuff at their site made me feel like buying everything on display :P OOTD post coming soon :D

      Delete
  13. I love your blog! looking fwd to more posts :)
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  18. hi..loved the kurti..i too love shopping from jabong..


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    ReplyDelete
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